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Marketing & Sales Support
Our Sales Reporting service lets you consolidate comprehensive reports on periodic basis and yet keeps them simple for analysis and presentation. We custom develop reports to meet your specific needs and generate the reports with appropriate analysis per schedule. We also provide ad-hoc reports & analysis on demand.
Try our Graphic Designing services, and our designers will make sure that you get creative artwork for your website, promotional materials, logos, and a whole host of marketing tools. You can rely on us for providing original designs and we are aware of copyright infringement and its consequences.
Build a solid presence on the internet through our Web PR / Online PR Services. Search visibility and a good reputation on the World Wide Web can work wonders for your business, and we make sure that you can be seen on appropriate web spaces. You can use this service to submit information about your business on the web, especially to people who matter. We also set up alerts to monitor online mentions about you and your services, and help you deal with malicious online campaigns that may otherwise harm your business reputation.
We offer web-based Customer Service (Non-Voice) to support customers with information they seek as well as resolve issues raised by customers. Our team works with businesses in North America & Europe and is well versed with online modes of communication such as chat systems, email, forums, and online ticketing systems to offer interactive assistance to your customers. We completely understand customer expectations as well as your business needs and strive to clarify customer queries and resolve technical, billing & shipping related issues within reasonable time without compromising on quality.
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You may also want to check these: Internet Marketing Support Services | eCommerce Support | Data Analysis & Financial Modeling | Website Management Services | General Business Support | Business Forms
We handled customer queries regarding order of gift articles, tracking orders, shipping etc. We used an online ticketing system to do this.
We designed a professioanl logo for a Capital Advisors company for printed visiting cards.
We designed a flash banner for the website of a software products. The client later wanted to make the banner dynamic with frequent changes. We developed flash action scripts to allow the client to control the banner content by uploading / removing images to a specific folder without having to contact us every time they wanted a change.
The sales department of a travel company which had a distributed sales team needed help in tracking & reporting their sales. We created a comprehensive, easy-to-use system to not just track the daily, weekly & monthly sales but also set up predictive alerts based on statistical techniques. We manage & maintain the system and provide periodic and ad hoc reports to the VP of Sales & Sales Managers
We had designed an ebook for a consulting company using appropriate color scheme for branding with a professional, attractive cover page.
We designed a brochure for the email marketing campaign of a self-help professional.
We took care of writing Wiki type of articles to help customers find solutions to problems in ordering, tracking orders etc., apart from handling email queries.
An IT company which created a brand new software needed online marketing for its product. We took care of writing press releases and submitting to press release directories, submitting whitepapers about the software, distributing the product to software directories and so on.
Inteleants provided customer support for a web hosting company through email support. We handle both technical and non-technical queries posted by customers. All the tickets opened by customers are reviewed by an agent and responded to within 12-24 hours. Where specialist intervention is required the ticket is routed to an appropriate person and in 98% of the cases, they are sorted out within 24 hours.
The client had problems with malicious & wrongful activities of a competitor helped by a former employee which resulted in many negative posts online. We set up and monitoring system to track all mentions of the client online and also search engine results. With a multipronged approach we negated the malicious campaigns. We created many positive mentions online with the help of client's customers, contacted the websites, forums & blogs to remove the negative content, responded to forum posts with the truth as well as put our SEO techniques to good effect to make sure that the negative comments did not appear in the first two pages of the search engine results.
A business consultant wanted to enhance her online reputation. We studied all search results for the client's name online and also compared them with other consultants in the same location doing similar work. We developed a system to monitor all mentions of the client online and also help her to gain higher visibility through search engines.