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Careers

InteleANTS is a fast-growing business support services company delivering a wide-range of support & consulting services to over a hundred clients in North America, UK and Australia with a multi-location team of professionals and growing at over 200% year on year for 3 consecutive years. We are poised to grow even faster for the next few years and need dynamic, success-oriented professionals to realize our goals for the years ahead.

Currently, we are hiring for the following positions. If your profile matches the requirement, please go ahead and submit your application and we will get in touch with you soon.

Current Open Position(s)
  1. Catalogue Specialist
  2. Customer Support Specialist
  3. Database Engineer - MS SQL Server
  4. SQL - Database Administrator
  5. Senior Developer - Microsoft Stack
  6. Financial Analyst
  7. Quality Analyst - Customer Service-Phone
  8. Business Support Associate / Specialist
  9. Marketing Intern
1.Catalogue Specialist  [ANTS-CAT-001]Back to Open Positions
Full-time, Chennai

Job Description:

  • Prepare templates for product data upload
  • Review & organize data provided by vendors & prepare them for upload to the database including checking all the required attributes are present and creating product description, bullet points, product specification & product title
  • Researching on pricing with competitors and contacting vendors for promotions / offers
  • Uploading Images based on primary and secondary, validating the cases and evaluating the quality
  • Constantly interacting with vendors and vendor managers to setup a perfect detail page

Candidate Profile:

Experience 5 to 8 years

  • Should have excellent knowledge working with MS Office (Excel, Word, PPT)
  • Knowledge on SQL would be added advantage
  • Excellent communication & comfort dealing with senior leadership (internal & external)
  • Communication Skills - Excellent verbal & written communication skills with ability to explain ideas very clearly
  • Self-motivated and flexible, with an ability to work independently
  • Excellent analytical and problem solving skills, with out-of-the-box thinking

       Back to Open Positions
2.Customer Support Specialist  [ANTS-CS-001]Back to Open Positions
Full-time, Chennai

Job Description:
  • Position is responsible for resolving customer issues
  • Handling Customer queries through Email
  • Respond to claims submitted by the customer
  • Facilitate Suport Tickets
  • Identify or analyse for improving process.
  • Responsible to provide timely and effective resolutions to customers.
  • Improve quality of the customer interaction on a daily basis.
Candidate Profile:

Experience : 2 to 4 years in Email/Chat/Call Support

 

  • Candidate with experience in ecommerce / Online retail added advantage
  • Candidate should have worked in Email/Chat support
  • Candidate should have experience handling North America Cusotmers.
  • Candidate should have excellent written communication skills.
  • Candidate have excellent thought process & out of box thinking.
  • Candidate should have excellent spoken communication.
  • Self Motivated and Flexible, with an ability to work Independently.
Shift Timing : Should be flexible to work in rotating shifts; Timing : 6am to 3pm IST or 1pm to 10pm IST : There will be no transport facility.
       Back to Open Positions
3.Database Engineer - MS SQL Server  [ANTS-DB-001]Back to Open Positions
Full-time, Chennai

Job Description:

 

  • In-Depth Knowledge in MS SQL Server and related tools & technologies such as SSIS, SSRS & SSAS
  • Exposure to data modelling and ability to develop complex queries & procedures
  • Manage and monitor performance, capacity and security of the database
  • Continously improve the performance of the database in alliance with the database administrator by optimizing jobs, procedures & queries.

 

Candidate Profile:

 

  • Candidate having exposure in SQL Development.
  • Experience in MS SQL Developement for minimum 4 years
  • Candidate with experience in ecommerce / online retail is added value.
  • Communication Skills - Excellent verbal & written communication skills with ability to explain ideas very clearly.
  • Self-Motivated and Flexible, with an ability to work independently
  • Ability to work in a fast-paced, dynamic environment with limited resources
  • Problem-Solver with a desire to solve complex business problems with innovative & cost effective solutions
  • Excellent analytical & problem-solving skills, with out-of-the-box thinking

 

       Back to Open Positions
4.SQL - Database Administrator   [ANTS-DBA-0107]Back to Open Positions
Full-time, Chennai

Job Description:

  • Expertise in SQL server database infrastructure design and high availability best practices
  • Defining current and future standards for large-sets with high uptime requirements
  • Hands-on with Query Optimisation, Replication etc
  • Create and maintain roadmap for our database infrastructure
  • Work closely with our Business Intelligence, Application Development and Data Analytics teams to esnure that our database architecture meets the business requirements
  • Designing processes and procedures for the management and maintenance of Database systems
  • Use appropriate tools & techniques for capacity planning and long term growth projections 
  • Establish robust Business Continuity Plans / Disaster Recovery Plans

Candidate Profile:

6+ years of hands-on experience with SQL Server Development / Maintenance

Notice Period: 30days & Less

  • Must have SQL Server 2016+, SSIS, SSRS, SSAS, Power Shell
  • Candidate having experience in ecommerce / online retail is added advantage
  • Should be comfortable in dealing with senior leadership (internal / external)
  • Communication Skills - Excellent Verbal and Written Communication skills with ability to explain ideas very clearly
  • Self-motivated and fleixable, with an ability to work independently
  • Ability to work in a fast-paced, dynamic environment with limited resources
  • Problem-solver with a desire to solve complex problems with innovative & cost-effective solutions

       Back to Open Positions
5.Senior Developer - Microsoft Stack  [ANTS-DEV-001]Back to Open Positions
Full-time, Chennai

Job Description:

 

  • Sound Knowledge in programming with languages / platforms viz., VB.NET, ASP.NET, C#
  • Experience in Core.Net with LAMP Technologies
  • Advanced Understanding of Microsoft SQL Server solution stack (SPs, TSQL and Schema design)
  • Experience in developing scalable ASP.NET applications both Web Forms & MVC
  • Experience in Developing responsive UI having in depth knowledge of HTML, CSS & JavaScript
  • Solid Understanding of OOAD principles and Software design patterns
  • Adept at Layered Architecture [N-Tier]; Exposure to various other popular Software Architectures
  • An understanding & experience in Distributed Systems Development by using WCF, SOA, RESTful Services, etc
  • Knowledge of any popular JavaScript framework such as Angular / J Query / React is an advantage
  •  

    Candidate Profile:

  • The Senior Developer should have Minimum 5 years hands-on experience in end-to-end software development - design to execution to implementation to maintenance & support.
  • Beside design & development of new systems, the person will own (maintain & enhance) existing systems.
  • This is an Individual contributor role with hands-on design & development responsibility
  • Prefer candidates with experince in ecommerce / online retail
  • Excellent analytical & problem-solving skills, with out-of-the-box thinking
  • Problem-Solver with a desire to solve complex business problems with innovative & cost-effective solutions.
  •  

           Back to Open Positions
    6.Financial Analyst   [ANTS-FIN-001]Back to Open Positions
    Full-time, Chennai

    Job Description:

    • Provide analytical, Forecasting, reporting, and project support to senior management
    • Develop & manage multiple financial models for decision making & consolidating financial results and validates data accuracy and integrity
    • Track & determine financial status by analyzing actual results in comparision with forecasts and recommend actions by analyzing & interpreting data & making comparative analysis
    • Provide creative alternatives and recommendations to improve financial performance
    • Perform market research, data mining, business intelligence, and valuations

    Candidate Profile:

    • The idela candidate to have 5+ years of relevant experience in corporate finance, financial planning & analysis, or other related fields.
    • Professional qualification in Accounting (CA/CWA/CFA) and/or MBA is essential
    • Strong process orientation and personal computer skills, especially in developing financial & analytical models, working with large data sets with a high level of proficiency in Excel.
    • Excellent analytical, decision- making, data gathering skils and problem solving skills.
    • Outstanding presentations,reporting and communication skills both oral & written
    • Well informed in current financial subjects, accounting, tax laws and business environments
    • Prior experience in Mergers & Acquisitons will be an advantage

           Back to Open Positions
    7.Quality Analyst - Customer Service-Phone  [ANTS-QA-0217]Back to Open Positions
    Full-time, “Work from home”

    Job Description:
    • Scorecard - based audit that provides us the ability to audit and coach with reporting
    • QA Calibration (both internal & external)
    • Prepration of TNI (Training Needs Improvement)
    • Customer Satisfaction Analysis (RCA) that help us to improve our customer's experience
    • Finding defects both process and agent related and prepare a plan of action for improvement
    • Coaching and Feedback including group coaching, one to one coaching, and self assessment.
    Candidate Profile:

    • Total working experience minimum of 5 years in an International domain / process with minimum 3 years of experience as a QA
    • Should have worked in e-mail, chat & voice process.
    • Should be well versed with MS Office (MS Word, MS Excel, MS Powerpoint)
    • Should have excellent communication Skills (written & spoken)
    • Preferred to have six sigma knowledge and understanding of basic QC tools
    • Must have good analytical skills to conduct various analysis
    • Willing to work in US Shift timing, and flexible to work on weekend as needed.
    • Must be a graduate

           Back to Open Positions
    8.Business Support Associate / Specialist  [BSS01]Back to Open Positions
    Full-time, Chennai

    Job Description:
    • Administrative Support
    • Accounting Support
    • Website management & maintenance support
    • Customer Service
    • Data Analysis & Reporting
    • Internet Marketing

    The individual will take ownership for delivering all tasks in one or more areas and/or specific clients assigned. The tasks may be performed either by the individual or through subcontractors, external agencies or freelancers.  The candidate must have a good knowledge of the area to understand the clients requirements and to execute the tasks efficiently.

    Candidate Profile:

    Essential Attributes

    • Professional and confident with a caring and attentive attitude towards customers.
    • Task orientated and ability to work under pressure.
    • Be flexible in terms of time and work duties. Willingness to work outside of working hours when necessary is essential.
    • Must  be able to work unsupervised and in isolation.
    • Be conscientious and diligent at all times.
    • Be able to work on own initiative and take the lead whenever the opportunity arises.
    • Excellent literacy and numeric skills.
           Back to Open Positions
    9.Marketing Intern  [MKIN17]Back to Open Positions
    Full-time, Chennai

    Job Description:

    The intern will be required to do Online research and create digital marketing campaigns. The tasks will involve online research of websites, networking sites like LinkedIn, professional fora to identify target segments and work out an outreach program through email, online messaging and phone calls.

    Excellent analytical as well as written English skills are expected.

     

    Candidate Profile:

    Students of Management especially with focus in Marketing are welcome to apply.

    Internships vary from 6 weeks to 12 weeks.

    Interns will be paid a stipend.

           Back to Open Positions

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